Last updated: September 7, 2025

Glamora operates this store and website, including all related content, features, tools, products, and services to provide you, the customer, with a personalized shopping experience (hereinafter the "Services"). Glamora is powered by Shopify, which allows us to deliver our Services. This Privacy Policy outlines how we collect, use, and disclose your personal information when you access, use, make a purchase through the Services, or communicate with us by any means. In case of any conflict between our Terms of Service and this Privacy Policy, the Privacy Policy governs the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand how we collect, use, and disclose your personal information as described herein.

Personal Information We Collect or Process
“Personal information” refers to data that identifies you or can reasonably be linked to you. It does not include anonymized or de-identified data. Depending on your interaction with the Services, your location, and applicable laws, we may collect or process the following categories:

• Contact details including your name, billing/shipping address, phone number, and email.
• Financial details such as credit/debit card numbers, bank account details, payment method, and transaction confirmations.
• Account information such as username, password, security questions, and preferences.
• Transaction details including viewed items, cart activity, wishlists, purchases, returns, and order history.
• Communications you send us (e.g., customer service inquiries).
• Device data like browser/device type, IP address, and unique identifiers.
• Usage information regarding how and when you access or interact with the Services.

Sources of Personal Information
We may collect your personal information from:

• Direct interactions (e.g., account creation, purchases, or customer support queries).
• Automated means through cookies and tracking technologies.
• Service providers that support our operations.
• Business partners or other third parties.

How We Use Your Personal Information
We may use your data for:

• Service delivery and improvement: To provide our products/services, process orders, manage your account, fulfill returns/exchanges, personalize your shopping experience, and send transactional communications.
• Marketing and advertising: To send promotional emails, display personalized ads based on your activity and preferences.
• Security and fraud prevention: To authenticate your account, detect and prevent fraudulent or harmful behavior, and maintain secure services.
• Communication: To respond to your inquiries and deliver effective support.
• Legal compliance: To meet legal obligations or respond to lawful requests.

How We Disclose Your Personal Information
We may share your information:

• With Shopify and third-party service providers (payment processors, cloud services, analytics, etc.).
• With marketing partners for personalized ads and promotional offers.
• At your direction or with your consent (e.g., delivery providers or social media integrations).
• With affiliates or in the event of a business transaction (e.g., merger or sale).
• To comply with the law, enforce our terms, or protect rights and safety.

Shopify Relationship
The Services are hosted by Shopify, which processes data to provide and improve its platform. Shopify may use aggregated data across merchants. You can learn more about Shopify’s data practices at Shopify’s Privacy Policy.

Third-Party Sites and Links
We may link to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies.

Children’s Data
Our Services are not directed to children under the age of majority. We do not knowingly collect their data. If we learn of such collection, we will delete the data upon request.

Data Security and Retention
We use reasonable safeguards to protect your data, but no system is perfectly secure. We retain personal data as needed for our operations, legal compliance, and dispute resolution.

Your Rights and Choices
Depending on your location, you may have the right to:

• Access your personal data
• Request deletion
• Correct inaccurate data
• Request data portability
• Opt out of marketing communications

You may contact us to exercise these rights. We may verify your identity before fulfilling your request.

Complaints
If you have concerns about our use of your data, you can contact us or file a complaint with your data protection authority.

International Transfers
We may transfer data outside your country. Where required, we rely on legal mechanisms like Standard Contractual Clauses.

Policy Updates
We may revise this Privacy Policy periodically. Changes will be posted here with an updated effective date.

Contact Us
If you have questions or requests regarding this Privacy Policy or your personal data, please contact us at:

• Email: glamorahair24@gmail.com
• Address: 3710 Rue de Calais, Terrebonne, QC, J6X 3M3, Canada